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General Questions
What are these music loops for?
Our music loops are designed to loop perfectly,
and to match multimedia projects. This audio material can be used
in: websites; videos; training
presentations; promotions; cd-rom applications ; games and etc.
For television or radio broadcasts, we issue a separate license.
Contact us!
How do I search for sounds in your
site?
You may browse our site's sounds using the
main menu on the left, or search the sounds by mood or by any keyword
attached to it. Please check this search
page for more info.
What is the size and preview quality
of the music loops in this website?
Each music loop in the library does not
exceed 200kbytes, it depends on the the sound compression and the
loop's time, although the original "source_files, *.WAV *.AIFF"
are mostly above 7MB!
We believe in "quality". Therefore, instead of compressing
all the sounds ( 16kbps - Mono ) or even below, every sound is custom
compressed in order to obtain maximum quality for the web.
Because we want our users to listen to the actual sound, instead
of cheap and fuzzy previews.
If you wish to know more about compression and examples, click
here .
Do you design custom made loops ?
Yes, we do design custom made music
for videos, movies, 3d animations and etc. For a custom made sound
design work, contact : hello@st11studios.com
What file formats are the
music loops ?
The music loops are in *.WAV (for Windows)
and *.AIFF (for MacOS/OSX) file format. The sounds are in 16bits/48kHz,
for better compatibility, "e.g. DVD Studio Pro" You can
download a loop from the 'Free Sounds' section to test the sound
quality.
Does my license include
broadcasting?
No. Broadcast licenses are sold separately.
For further information, ask for a quote at:
support@elevator53.net, and tell us the purpose and the sound
you wish to license.
Do I have to pay any extra fees if
I purchase a Broadcast Licence for your loops? "e.g: BMI; SOCAN,
etc."
No, after you asked for a quote at support@elevator53.net,
and purchased your broadcast license and authorisation for the sound,
there will be no extra fees after that.
I wish to buy an exclusive
rights to a music loop, so no one is allow to use it !
You can purchase an exclusive license for
any music loop in the library. The loop will be permanently removed
from the library, however please be aware of other parties that
may own an non-exclusive license for that particular music loop
before you. Alternately, you can have ST11studios custom sound designed
the music for your project and purchase a permanent license for
it. Contact : hello@st11studios.com.
Am I allow to share the
music loops that I bought with others?
No. Our music loops are copyrighted. You
are not entitled to distribute or share them with others. You can
use them solely for yourself. e.g: the person or entity that purchased
the sound.
How do I download my music
loop after purchase?
When you CheckOut and your transaction is
completed, you have to click on the Return to the Site,
and a download page will be sent to you right away. Therefore you
can download your music loop either in *.WAV or *.AIFF files immediatly
in a *.ZIP file. And, please do not forget to download the license
for your files as well.
How do I get the license
and how much it cost?
The price you pay for the audio material
includes the multimedia license use. The license is sent to you
for immediate download, the same way as your sounds. Therefore you
will be asked to fill in your details to generate and download your
license for the selected audio material. You will only be able to
generate one license. Any problems regarding this issue, contact
support@elevator53.net
Is the music loop refundable?
No. music loops are non refundable after
download due to its copyright.
Is Your Payment Method Secure?
2Checkout
handles the sale in a secure environment preventing fraud and protecting
users' private financial information in 2Checkout's
secure server. For more information about 2Checkout.com
visit the site, click
here >>.
# Troubleshooting
I can not hear your
loops at all!
You should have a compatible sound card
in your computer and make sure that you have the latest macromedia
flash plug-in installed. If not, download now: flash
plugin
I add
an item to the basket, but nothing happened. What should I do?
You have to enable all cookies in your internet browser or firewall's
privacy settings e.g: cookie control = OFF. If you think this is
not safe, view our privacy statement. We
do not use your data apart from the site to work.
After
the transaction is done, I can't seem to download the sound.
After inserting your data via secure connection with "2Checkout"
you will be redirected to a Download Area. If you have been billed
but did not get redirected to the download area correctly, go to
your shopping cart. If your downloads are not available there, contact
us immediatly at: support@elevator53.net
and we will make it available for you to download in a reserved
area. Please make sure that you state your name and
purchase id in the email. We will respond in less than 24
hours, depending on your location (GMT).
I downloaded the sounds, but I need help
inserting the sounds on my projects!
We can not provide you assistance or support on inserting the sound
files in every software. However if you using Macromedia Flash for
your media, we can help! You can download the following packages.
• Tutorial : how to compress
your sounds for the web and and basic flash examples to manage sound
• Flash Source : Example for
controling basic functions like: "on/off" and volume level.
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Privacy Statement
Elevator53.net, users/customers will
not have any personal account, therefore we will not retain any
of your personal information. We only use your IP address and cookies
for the site and the shopping cart to work.
Add to mailinglist:
Customers' email address in the mailing list are solely for elevator53.net
news and promotions only. If users/customers wish to unsubcribe
from the mailing list, please send an email to info@elevator53.net
with subject: unsubscribe
Recomended by Users:
Also if your name and email address was recomended by another
user, but you wish to unsubcribe? email info@elevator53.net
with subject: unsubscribe
If you have any doubts or questions,
please contact us at: info@elevator53.net
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Licence Agreement
By purchasing music from this website, you
are agreeing by the following set of rules and restrictions:
The audio may be used solely for non-exclusive, non profit
making purpose of synchronizing itwith other media such as : multimedia,
audio-visual or computer generated displays programs and presentations.
The sounds found on this site are copyright of: elevator53 and ST11.
Any attempt to reproduce, share or re-sell this music in any form
will subject you to criminal prosecution.
Download of these sounds constitutes a limited license to use that
sound in a non-broadcast context only. License for radio and television
broadcasting are sold separately. The royalty-free loops or samples
downloaded may be used in any non broadcast project, without any
restrictions on usage. Once you purchased the sounds, you are allow
to reuse them. There will be no extra fees charged when the sound
purchased is being used to create a multimedia presentation that
is duplicated on CD-Rom's or on a website.
However, the license for the
sound are not transferable. The sounds that you purchased cannot
be resold or given away.The sounds purchased may not be used for
competitive products, i.e. sample CDs or music libraries or included
in the following products without any written permission from elevator53.net:
a product that enables the end-user to create his own soundtrack
using our sounds, a template-based system that resells products
including our sounds. If you want to use the sounds in a way other
than a one-to-one/designer-client relationship, please contact us
first.
Any lending, copying or redistribution for profit or competitive/similar
product i.e. sound libraries or sample CDs is strictly prohibited
and will be considered a violation of copyright laws. If you "Licensee"
breach any of these terms and conditions, Elevator53 shall have
the right to immediately terminate the license agreement for the
sound. Violators will be prosecuted.
copywrite note: all brand references and logos are property of their
respectful owners.
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